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Terms and Conditions
These Terms and Conditions apply to all purchases form our website.
Please read them carefully before placing an order.
1. Acceptance of your order:
We must receive payment of the price of the products and the delivery charges before we can accept your order. We reserve the right to restrict the number of products you may order and to refuse any order. If you have provided us with your email address you will receive an email from us confirming that we have received your order. This email is sent automatically and does not mean that we have accepted your order. We will notify acceptance of your order by sending an email to you stating that your order has been accepted and despatched. Otherwise, our acceptance of your order takes place upon delivery of the products. Only when we have accepted your order is a binding contract created between us.
2. Prices:
Our prices are set out on our website in US Dollar. You are responsible for the disclosure and payment of any import duties or other taxes which apply in the country to which the products are delivered. Prices remain in force until we publish new prices on our website. Delivery charges may apply and are displayed during the order process.
Whilst we try to ensure that all prices on our website are accurate, mistakes can sometimes occur. If we discover an error in the price of products you have ordered we will contact you as soon as possible and give you the option of either reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as being cancelled. If the order is cancelled, we will refund any money, which we have taken from you.
We reserve the right to change our prices.
3. Availability:
All orders are subject to availability of products. If products you order are not available we will notify you (where possible) and, if we have received the price and the delivery charges of the unavailable products, we will refund them to you within 30 days of your order unless you agree to a longer period.
4. Delivery:
Our aim is to get your order delivered within 5 working days of receipt of payment. If products are returned to us as undeliverable we shall attempt to contact you to arrange re-delivery. This will incur an additional postage charge. If we are unable to contact you we will refund the price of the products only. The original postage charge cannot be refunded due to administrative costs. Once the products are delivered they will become your risk and we will not be liable for any subsequent damage, loss or destruction to them.
5. Right of Cancellation:
For reasons of hygiene and public health you may not cancel your order for products if we have already despatched those products to you.
If products we deliver to you are not as ordered or of incorrect quantity you should contact us within 7 days of delivery. We will replace the incorrect or make good the shortfall in quantity or, at our option, credit the price and delivery charges of those products to you.
If you do not receive products ordered you should notify us within 14 days of the date of your order.
Nothing in these Terms and Conditions shall be construed to exclude or limit any rights you may have as a consumer to the extent that such liability and rights may not be excluded or limited under applicable statute or law. |
